Detail Process Charting Speaking the Language of Process / Edward M. Graham 262,57 zł | Książki Lit. obcojęzyczna w

Detail Process Charting Speaking the Language of Process (miękka)

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Praise for Detail Process Charting A mustread for any competitive organization Detail Process Charting Speaking the Language of Process provides a comprehensive yet clear explanation of how to utilize one of the most powerful tools available to improve work processes Graham has successfully integrated the history success stories and wisdom of those in the field who have applied this timetested tool Jim Denyes Training Manager Naval Occupational Safety and Health and Environmental Training Center Author Work Smarter Not Harder This book will be a valuable resource for all those interested in work simplification and its implementation Excellent answers to the who what when how and why of work simplification are provided in an understandable and very useful level of detail Graham has obviously een there done that John A Roberts III Adjunct Professor School of Business Administration University of Dayton The keys to this approach are the involvement of the workers and the simplicity of the charting approach Even those participants who have never seen a process chart can almost instantly see how the process works their role in it and how it can be improved This level of involvement means continuous buyin which significantly improves the chances of success The emphasis on the document as the key process element and the ability to diagram the document to flow easily rapidly and clearly set this approach apart from all the others Fredric D Heilbronner Director of Systems Consulting eForms Digital Consulting Software Services Inc Much has been written about charting and business systems analysis but I have not seen anything as comprehensive and clear as Ben Grahams book Writing in simple easytofollow language with plentiful illustrations and practical examples this book takes the reader through the full spectrum of the charting process from initial analysis to managing charting libraries This book is a musthave for all process improvement analysts and managers wanting to improve their organizational efficiency Robert Barnett Managing Director Robert Barnett and Associates Pty Ltd
  • Dział: Literatura obcojęzyczna
  • Wydawnictwo: John Wiley & Sons Ltd
  • Oprawa: miękka
  • Okładka: miękka
  • Ilość stron: 208
  • ISBN: 978-0-471-65394-3
  • Wprowadzono: 08.09.2007

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Detail Process Charting Speaking the Language of Process

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