Building Conflict Competent Teams

Opis produktu:

Understanding how to cool down slow down and engage the naturally occurring conflicts among team members is critical to the ultimate success of a team With this book your team and its members will gain a deeper understanding of how conflict emerges and how to respond in ways that will leverage conflicts to their advantage Team members will learn the importance of establishing a safe team climate agreeing on processes to guide interactions and use of constructive communication skills in order to develop a conflict competent team As the authors say conflict is not to be avoided but embraced and exploredThis often results in new previously unimagined opportunities solutions and results The authors include stories interviews and examples that provide entertaining and thought provoking insights They dedicate one chapter to techniques and processes for addressing team conflict that has gone awry Runde and Flanagan also include useful tips and tools for assessing your teams current state of conflict competence and suggestions for addressing the challenges of todays virtual and geographically dispersed teams